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Refund Policy

A legal disclaimer

  • All refunds are subject to the terms and conditions of Vishvam Jewellers.

  • Vishvam Jewellers reserves the right to update, modify, or change this refund policy at any time without prior notice.

  • Refunds will be processed only if the conditions mentioned below are met.

Refund Policy - the basics

  • Customers can request a refund for eligible products within a specified period from the date of delivery.

  • Refunds will be made using the same payment method used during purchase, unless otherwise agreed.

  • All items must be returned in their original condition and packaging.

What to include in the Refund Policy

  • Eligibility for Refund: Conditions under which a product is eligible for a refund (e.g., defective, damaged, or incorrect items).

  • Refund Request Process: How customers can initiate a refund request (email, contact form, or customer support).

  • Timeframe: Time taken to process the refund once the returned item is received.

  • Return Shipping Costs: Who bears the cost of shipping for returned items.

  • Non-Refundable Items: Items or services that are not eligible for a refund (customized jewelry, sale items, etc.).

  • Inspection of Returned Items: Process for inspecting returned items to ensure eligibility.

  • Communication: Contact details for any questions or concerns regarding refunds.

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