Refund Policy
A legal disclaimer
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All refunds are subject to the terms and conditions of Vishvam Jewellers.
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Vishvam Jewellers reserves the right to update, modify, or change this refund policy at any time without prior notice.
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Refunds will be processed only if the conditions mentioned below are met.
Refund Policy - the basics
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Customers can request a refund for eligible products within a specified period from the date of delivery.
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Refunds will be made using the same payment method used during purchase, unless otherwise agreed.
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All items must be returned in their original condition and packaging.
What to include in the Refund Policy
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Eligibility for Refund: Conditions under which a product is eligible for a refund (e.g., defective, damaged, or incorrect items).
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Refund Request Process: How customers can initiate a refund request (email, contact form, or customer support).
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Timeframe: Time taken to process the refund once the returned item is received.
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Return Shipping Costs: Who bears the cost of shipping for returned items.
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Non-Refundable Items: Items or services that are not eligible for a refund (customized jewelry, sale items, etc.).
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Inspection of Returned Items: Process for inspecting returned items to ensure eligibility.
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Communication: Contact details for any questions or concerns regarding refunds.
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